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NEWS & CURRENT AFFAIRS

Topic : Customer Service

Importance of customer service training
Handling feedback and complaints
By Jonah Nyoni Jan. 13, 2024
Importance of customer service training

Insurance sector battles to improve customer service
The most significant concern voiced by policyholders was the delay in the settlement of claims, which accounted for a staggering 50% of the complaints.
By Mthandazo Nyoni Jul. 2, 2023
Insurance sector battles to improve customer service

Latest stories

Mutsvangwa fumes over son’s arrest
Premium
Mutsvangwa fumes over son’s arrest
News
By Mirriam Mangwaya
May. 12, 2024
Zim drought worst in 40 years, says govt
News
By Sharon Buwerimwe
May. 12, 2024
Premium
News in depth: Zim’s deadly mix of anthrax, cholera and drought alarms World Health Organisation
News
By Garikai Tunhira
May. 12, 2024
NRZ seeks to evict pastor from Harare land after US$2m investment.
Politics
By The Standard
May. 12, 2024

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